WEBSITE PERSONAL DATA PROTECTION POLICY
This constitutes the Personal Data Protection Policy (Protection Policy) for the website of the company "FBD S.A." (https://www.fbd.gr/"), which as the controller collects, stores, uses and generally processes personal data when you visit or use its website. "FBD S.A." recognizes and gives primary importance to its obligation to comply with the General Data Protection Regulation 2016/679 (GDPR) (Regulation) during the above procedures. To this end, it has taken all necessary measures, including the drafting and presentation of this Privacy Policy.
1. Controller
“FBD S.A.” (hereinafter referred to as “FBD” or “Company”) is a public limited company, headquartered in Pallini, Attica, Ethnikis Antistaseos Street, number 104, P.C. 15351, telephone: 210 8092261, email: info@fbd.gr.
2. What is personal data?
The term personal data refers to information about natural persons, such as name, postal address, email address, contact telephone number, etc., which identifies or can identify you (Personal Data or Data).
3. What is the processing of Personal Data?
Any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
4. What Personal Data do we collect from you?
During your visit, navigation and use of our website, FBD collects only the absolutely necessary Personal Data, which are appropriate and relevant for the intended purpose, as detailed below.
Regarding visitor communication via the website's contact form or via the email address info@fbd.gr:
– name, email address, contact telephone number and any other Personal Data contained in your message.
Regarding visitor registration for the newsletter via the website https://www.fbd.gr/:
– email address
– method of consent and confirmation of consent for each specific email address, as well as the day and time of consent and confirmation of consent.
– any withdrawal of consent.
5. For what purpose do we collect your Personal Data?
Regarding visitor communication via the contact form of the website https://www.fbd.gr/ or via the email address info@fbd.gr:
We collect your Personal Data from you yourself for our communication with you.
Regarding visitor registration for the newsletter via the website https://www.fbd.gr/:
We collect your Personal Data from you yourself for sending a newsletter regarding the Company's news.
6. What is the legal basis for processing your Personal Data by FBD?
We collect your Personal Data only if we have a legal basis for processing them.
Regarding visitor communication via the contact form of the website https://www.fbd.gr/ and via the email address “info@fbd.gr”:
The legal basis for processing your data is the provision of explicit consent for the specific purpose of processing (Article 6 par. 1 point (a) of the GDPR).
Regarding the registration of visitors to the newsletter via the website https://www.fbd.gr/:
The legal basis for processing the data of website visitors who register for the Company’s newsletter is the provision of explicit consent in accordance with applicable law (Articles 5 and 11 of Law 3471/2006, Article 6 par. 1 point (a) of the GDPR).
7. Recipients of Personal Data
Access to your Personal Data is only available to the absolutely necessary FBD personnel and only when necessary.
Recipients of your Personal Data are the company that provides us with web and email hosting services and the company that provides us with newsletter sending services.
8. Retention period of Personal Data
Your Personal Data is kept only for as long as is necessary to fulfill the purpose for which you have communicated it to us, in accordance with the relevant legislation, unless an extension of this period is required due to legal claims or our legal obligations.
Regarding visitor communication via the contact form of the website https://www.fbd.gr/" or via the email address info@fbd.gr:
Your Personal Data is generally deleted after six months from your communication.
Regarding the personal data of the Company's newsletter subscribers:
The personal data of newsletter subscribers is kept for as long as the advertising communications are sent and for six months from their interruption or from the withdrawal of the subscriber's consent. The withdrawal of consent must be kept for the same period of time.
9. Personal Data Security
To protect your Personal Data, FBD has taken the necessary technical and organizational measures to prevent the risk of loss, misuse, unauthorized access and disclosure of your personal information.
10. What are your rights?
You have the following rights:
a) Right to information: You have the right to receive information from FBD regarding its details as the controller and any processor to whom your Personal Data have been transferred, the purposes of the processing, the duration of retention of your data and your rights arising from the Regulation.
b) Right to access: You have the right to receive confirmation from FBD as to whether or not the Personal Data concerning you are being processed and, if this is the case, you have the right to access this Data.
c) Right to rectification: You have the right to require the Company to correct any inaccurate and complete any incomplete Personal Data.
d) Right to restriction of processing: You have the right to obtain from FBD the restriction of processing, provided that specific conditions are met.
e) Right to object/withdraw consent: You have the right to object to the processing of your Personal Data if you believe that the processing lacks a legal basis or you expect to establish whether there are indeed overriding legitimate interests of the controller that justify their retention, when your Data processed is inaccurate or you simply consider that the purpose for which it was requested has been fulfilled and their retention by FBD is now unnecessary to abusive. FBD is obliged to stop the processing, unless it demonstrates compelling and legitimate reasons which override your interests, rights and freedoms as a data subject or for the establishment, exercise or defence of legal claims. You also have the right to withdraw your consent at any time.
f) Right to portability: You have the right to request to receive the data concerning you in a structured, commonly used and machine-readable format, as well as to transmit such data to another controller.
g) Right to object to automated decision-making: You have the right to request from FBD not to be subject, where applicable, to a decision-making process based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you in a similar way.
To exercise your rights, you can contact FBD as Data Controller at the following contact details:
Address: 104 Ethnikis Antistaseos, Pallini, Postal Code: 15351
Email address: info@fbd.gr
Telephone: 210 8092261
11. When do we respond to your requests?
FBD always responds to your requests free of charge without delay, and in any case within (1) one month of receiving your request. However, if your request is complex or there are a large number of your requests, it will inform you within the month if it needs to obtain an extension of another (2) two months, within which it will respond to you.
If your requests are manifestly unfounded or excessive, in particular due to their repetitive nature, FBD may impose the payment of a reasonable fee, taking into account the administrative costs of providing the information or carrying out the requested action, or refuse to act on the request, giving reasons for the response to you.
In case you do not receive a response within the above-mentioned deadline or the response you received was not satisfactory or your issue has not been resolved, you can contact the Personal Data Protection Authority ("www.dpa.gr").